Chat Widget
Add a chat-style form launcher
Use a chat widget when you want a small launcher that stays available while people browse and opens the form only when they are ready.
Chat Widget
Installation
Add the chat widget to your website
Select your website type. The code and instructions update together.
HTML
HTML code
<script src="https://api.smartformify.com/embed/chat.js?sig=YOUR_SIGNATURE" async></script>
Paste the snippet where the form should appear or where its launcher should load. Replace YOUR_SIGNATURE with the values from SmartFormify.
Before you publish
Copy the code
Choose the website type above and copy the prepared snippet.
Replace the placeholders
Add the signature from the form's share settings.
Publish and test
Open the live page on desktop and mobile, then send one test response.
Practical guidance
Plan the embed before publishing
Choose a page position that supports the visitor’s task, then test the complete form on desktop and mobile.
What is a chat widget?
A chat widget uses a small floating launcher that visitors can open when they want to ask a question, request a quote, or start a simple enquiry. It feels familiar because many websites already use chat-style entry points.
Where Chat Widget works best
Use Chat Widget for support requests, quick contact forms, booking questions, sales enquiries, and service pages where visitors may need help while browsing.
Chat Widget setup tips
Place the launcher away from other floating buttons, cookie notices, and mobile navigation. Keep the opening message short and make the form easy to complete in a small panel.